salesforce for outlook plugin not working with outlook 2010

From the Gainsight Assist side panel, click the Email Templates option to view the list of available templates from Gainsight.( Optional) From the version dropdown, select the required template version.Expand the list of folders from which the template is to be added.The Gainsight Assist Outlook Add-in slide-out panel appears.

Note: Gainsight recommends editing Button text in Gainsight Org to ensure that the hyperlink in the text is not broken. However, the content in the template can be edited once they are copied to the composer. The email templates displayed in the slide-out panel cannot be edited from the add-in. Note: Only the templates with the Available to Users toggle switch ON on the Email Templates page are displayed. All the attachments, images, and tokens (except the report and survey) are supported by this feature. When the email composer is opened, all the Gainsight email templates (except for the templates having report and survey tokens) which can be accessed by the user are displayed in the side panel, sorted on the basis of the last modified date. (connected to Microsoft 365 subscription)Įxchange Online: Microsoft 365 subscription, įor more information on the product version vs API set support in Microsoft Outlook, refer to the Outlook JavaScript API Requirement Setsarticle.

Add-ins are supported in Outlook on the following platforms:

Salesforce for outlook plugin not working with outlook 2010